![]() However, our experience with Viator has been a different experience. ![]() The tour itself was fantastic and the tour guide was brilliant. Credit to the hotel staff at Hostal Alfredo's Palace for their effort to contact the operator on my behalf I don't know how you avoid not being picked up but I had difficulty contacting the operator using the contacts provided and it was only when I accessed their website that I found a number that they would answer. I did not get to fill out a survey at the end of the tour as others did and it was acknowledged that my response would not have been positive anyway. ![]() The tour apart from that was excellent and the guide was very informative and stuck with the group at all sites. The buffet was not anywhere near a 60 soles meal. For a fairly normal buffet lunch the cost was 60 soles. Lunch was arranged at a hotel in the valley and as it was optional I had not payed for the lunch although others that had booked through other providers had. ![]() The operator eventually picked me up in a private vehicle and after about a half hours drive we caught the tour at Pisac and I joined the group for the remainder of the tour. Fortunately I had a copy of my booking confirmation with me. This was a good tour except for the fact that I wasn't picked up from my hotel which is about a block from the operator's office and despite having booked months before my name wasn't even on their manifest. ![]()
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